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The regulator noted that several inactive accounts remained open long after users requested exclusion.
Specifically, 156 out of 229 accounts with no pending bets remained linked to BetStop users seven days after self-exclusion registration. Some accounts were non-compliant for periods extending up to 200 days.
Carolyn Lidgerwood, an ACMA member, stressed the importance of respecting self-exclusion decisions, stating “providers must respect that decision” and “must have robust systems in place”.
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The African Responsible Gaming Network (ARGN) launched on Monday, with the aim of strengthening player protection and tackling gambling-related harm.
The initiative brings together stakeholders such as responsible gaming organisations, researchers and treatment specialists.
It is said to mark a “significant step forward” in addressing gambling-related harm across the continent, facilitating relationships between representatives from a number of countries both inside and outside Africa.
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I want to thank Calvin for creating a platform that speaks to the gambling industry in a unique voice. He’s a guy who is not afraid to back his creative team, even in the face of a tough industry story. While Calivinayre.com is evolving, I will be following how he brings the same passion for business to the world of Bitcoin SV.
Calvinayre.com Editor-in-Chief, Bill Beatty – the Michael Kinsley of the gambling world. Bill just possesses that same rare gift of creating great writers. You won’t meet a more genuine guy that Bill, and I’m incredibly grateful for the opportunities to learn so much about the casino business, writing and how I see the world.
Lead reporter Rebecca Liggero Fontana for taking me under her wing. You won’t meet a more generous soul than Becky. She shares this unbridled passion for the casino and tech space, that is just contagious and I’m glad I got to experience that unabashed joy for the gambling industry.